SHOP FAQ

What is your shipping schedule?

Orders are shipped every few days via USPS, sometimes sooner.

Do you ship internationally?

Not at this time. Hopefully soon!

What are your shipping rates?

Shipping is based on weight. Anything over 1lb will be shipped via USPS Priority Mail (starts at $5.00 and up)

Do you charge sales tax?

Orders shipped to addresses in WA state will be charged 10.1% sales tax. Orders shipped outside of WA state are not charged sales tax.

What methods of payment do you accept?

We use PayPal and Stripe as our payment processor. You can use any major credit card for payment using these payment gateways.

Do you offer refunds or exchanges if my order arrives damaged?

Please send us a photo of the damaged item & the packaging. We will do our best to offer you an exchange or refund.

There are no refunds or returns for apparel items unless they’re damaged or they get lost in the mail. Please note that apparel sold here at Knight Owl Creative’s online shop are limited runs and we usually will not restock. (There are rare occasions when a restock could be done, but it is RARE.) Please make sure to double-check the size guide before ordering to make sure your apparel fits perfectly.